Service Revenue Growth and Customer Satisfaction Model

Uplifting Customer Experience

Transform Your Organization With Experience Based Customer Service Consultancy

Organization Profitability Drive

Many companies services are looked as compulsory offering a liability to meet tangible needs of products that are be sold. The Industry 4.0 is more on customer experience and satisfaction. This brings a need of high level of services. We help in upgrading present service levels. We provide end to end solutions.

Mapping the gap of service level offered and customer expectations.
Understand the level of services that product need and differentiating factors
Built profile of service people or dealers / agent required along with infrastructure.
Create the service offering module and prices.
Run the pilot project and based on results do the corrections. Cascade the model
Measure the customer satisfaction index.
Design the SMART spare parts; level inventory to reduce the inventory carrying cost without compromising the speed of delivery the spares parts at site
Develop responsive and efficient spare parts logistics.

Are You Ready To Transform Your Business?

Let Our Team Of Experts Guide You On Your Journey

Waveteck Systems is on mission to provide sales and services to meet Industry 4.0 requirements. Our focus is towards marking products Smarter and IOT enabled services for very high level of customer experience and satisfaction in industry we operate.